Please visit our customer service page for answers to some common questions.

Jake & Ella is committed to exceptional customer service. Have a question or comment? We’d love to hear from you. Please send an email to service@jakeandella.com and we’ll get right back to you.

If you have questions about a product or an order you placed, you can also call us at:

1-888-385-1889, Monday through Friday, 8 AM to 5 PM PST. We apologize that we cannot take your order over the phone. All Jake & Ella orders must be placed using our website.