Privacy + Security
Jake & Ella and our parent-company Chinaberry, Inc. are committed to protecting your privacy. These privacy guidelines outline our policies when collecting and using personal information provided by customers. Chinaberry Inc. is the sole owner of the information collected online.
Information We Gather
Any account information you supply during your online purchase will be used only to process requested commerce transactions or to contact you regarding a specific transaction. Jake & Ella will not disclose your information to any non-affiliated company or organization without your consent. In the event of a violation of our Terms and Conditions, we may disclose user information to the government and/or third parties if we believe such information is necessary in identifying or bringing legal action against the violator, or if otherwise required by law or legal process.
Email List
Jake & Ella will send email newsletters only to those who opt in for this service. Email newsletters contain information on merchandise, special offers, and other Jake & Ella news. Email addresses collected by Jake & Ella are used internally and will not be shared with Chinaberry, Inc. or sold or rented to any third party. You may unsubscribe from the email newsletter at any time, and we will process your request as soon as possible. Please recognize that you may receive another email before we are able to remove you.
Analytics
Jake & Ella uses IP addresses to analyze trends, track web traffic, and gather broad demographic information that can help us improve customer experience. IP addresses are not linked to any personally identifiable information contained within our database. This data is anonymous.
Cookies
Jake & Ella uses cookies (pieces of data stored on the user’s hard drive) to track personal website preferences such as language, country, or currency. We do not store personally identifiable information in your cookie.
Security
Jake & Ella protects the security of your online transaction by using Chase Paymentech to process payments, as well as 128 Bit SSL encrypted checkout. Your personal information and order data is protected both during and after transactions
Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with Jake & Ella or Chinaberry, Inc., please email service@jakeandella.com
